At Sysmex Partec in Görlitz, we develop high-precision flow cytometry systems that are used worldwide in research, diagnostics and industry. Our instruments stand for the highest quality, innovation and user-friendliness – made in Germany.

Whether in medical cell analysis, microbiological quality control of foodstuffs or in scientific projects: our solutions deliver fast, reliable and in-depth results.

Our mission:

To enable progress through passion, science and the courage to think outside the box. At Sysmex Partec, we combine innovation with purpose: our products help people – that is what drives us. To achieve this, we need committed individuals who want to help shape the future in a modern, diverse environment.



Job Description
Application Support Specialist (m/f/d)
Application Support Specialist (m/f/d)
Req ID:  1412

Your responsibilities

  • Product demonstrations (at customer site or via remote access tools) and product installations including operator training (at customer site)
  • Support of customers (operators and distribution partners) on-site and in-house
  • Troubleshooting for customer- and application-related issues and creation of problem-solving strategies
  • Contribution to the operation of the global support data base (GCD) to answer support requests directly on-line
  • Creation of application-related training contents and realization of training courses for operators and distribution partners
  • Participation at conferences and exhibitions to present the Sysmex Partec solutions
  • Participation in development activities for creation of new applications for customer-specific solutions

Your Profile

  • Completed studies in natural science (or equivalent education)
  • Sound understanding of one or more of the following application fields and technologies: cellular analytics, microbiology, genomic technologies, fluorescent-based methods
  • Experience in field operations / activities at customer sites
  • Basic technical understanding of flow cytometry as well as experience in microbiological QC methods beneficial
  • German and English language is a must
  • Strategic thinking and problem-solving capabilities
  • Capability to adhere to time-lines and quality targets
  • Willingness and motivation to be regularly trained on product innovations, new products and new applications
  • Willingness to travel globally (app. 30% of working time)
  • Strong service and consulting orientation
  • Very good presentation and communication skills
  • Class B driving license

We offer you

  • A growing and thriving group of companies, where respect and trust form the basis for collaboration and communication
  • A varied and responsible role with plenty of opportunities to ‘think outside the box’
  • An innovative working environment with plenty of opportunities for development and extensive scope for creativity in an international setting
  • Comprehensive theoretical and practical induction and regular training
  • As a family-friendly company, we offer flexible working hours, a childcare allowance (for nursery) and a parent-child room on our premises in Görlitz
  • 30 days’ annual leave and a Christmas bonus
  • Contribution towards capital-forming benefits
  • Company pension scheme and company health insurance
  • Option for hybrid working
  • Free parking for all staff
  • Job Rad
  • Sports events
  • Workplace health management and sports classes
 
Key Facts

Location Available Location(s): Germany, Münster

Workplace Model: Field-based | Employment Type: Full-Time | Weekly Hours: 40

Recruiter Name Contact: Anne Westermeier | Mail: jobs@sysmex-partec.com 



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Did we spark your interest? Then we look forward to receiving your application with salary requirements and the earliest possible starting date.