Sysmex Greece is a brand-new subsidiary - and that means opportunity. As part of the founding team, you’ll shape how we operate and grow in Greece. You’ll work hand-in-hand with experienced colleagues across Europe and Japan, in a fast-paced, entrepreneurial setting. Your impact will be immediate - and lasting.

This is your chance to make a real impact, take on responsibility early, and grow with a company that’s just getting started in Greece - but already proven worldwide. In Sysmex Greece, you’re not just joining a new office - you can impact the healthcare journey in Greece. This is your chance to blend Sysmex’s global excellence with the flexibility of a startup environment.



Job Description
Customer service & Instruments logistics
Customer service & Instruments logistics
Req ID:  1380

Your Role in the Healthcare Journey

  • Owns the delivery of the required product to the customer, with a focus on inventory and fix assets management according to the internal OFP (order fulfillment process) to achieve operational excellence.
  • Day-to-day activities of customer instruments installations and demo equipment.
  • Collaborate with technical service and application specialists’ stakeholders to drive fast and efficient project execution.
  • Keep customers informed and engaged. Handle customer inquiries and resolve customer issues promptly. Identify and implement ways to better meet customer needs and provide superior customer service.
  • Handle all admin tasks related to the project and follow-up supply chain flow (order entry, stock management, transport and delivery, eventual returns, financial cost booking, etc.)
  • Collaborate with our internal and external suppliers.
  • Identify potential obstacles in the fulfillment process and work with any stakeholders to take corrective action.
  • Ensure quality, safety and compliance standards are met.

Your Profile to Shape the Future of Healthcare

  • At least 3 years of relevant experience in Supply Chain leading customer projects or similar.
  • University degree or equivalent, preferably in supply chain management logistics, business administration, engineering or a related field.
  • Preferred experience in medical industry or IVD
  • Advanced skills with Microsoft Office.
  • Strong ERP (SAP) knowledge is a must
  • CRM experience preferred.
  • Languages: Greek native, English fluent
  • Excellent interpersonal and communication skills.
  • Strong attention to detail and highly organized skills.
  • Teamwork and interpersonal skills.
  • Demonstrated skills in conflict management and facilitation.

What we offer

We are an aspiring corporate group where respect and trust form the basis for cooperation and communication within Sysmex.

  • Health insurance
  • Culture & cooperation
  • An appreciative work environment, open corporate culture, flat hierarchies and an inclusive and caring atmosphere. 
  • Working in an innovative and international environment with a broad learning and development landscape in our EMEA Campus
  • Work-life balance
  • Flexible working through flextime and a hybrid working model

 

Key Facts

Location Available Location(s): Greece, Athens

Workplace Model: Hybrid | Employment Type: Full-Time | Weekly Hours: 40

Recruiter Name Contact: Leila Bentahar | Mail: hr@sysmex.gr  

 

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Did we spark your interest? Then we look forward to receiving your application.