Sysmex Greece is a growing affiliate at an exciting stage of its journey. As we continue expanding our direct presence in the Greek market, you will have the opportunity to shape the way we work, contribute and help drive our next phase of growth. You will collaborate closely with experienced colleagues across EMEA in a dynamic and entrepreneurial environment, where ideas are valued and contributions make a visible difference.

This is your chance to take ownership, broaden your responsibilities, and develop your career within a company that combines global expertise with the agility of a growing local organization. At Sysmex Greece, you will not only be part of our success story, but also play a role in advancing healthcare and supporting healthcare professionals and patients across Greece.

 

 
Job Description
Customer service & Instruments logistics
Customer service & Instruments logistics
Req ID:  1581

Your role in the healthcare journey

  • Owns the delivery of the required product to the customer, with a focus on inventory and fix assets management according to the internal OFP (order fulfillment process) to achieve operational excellence.
  • Day-to-day activities of customer instruments installations and demo equipment.
  • Collaborate with technical service and application specialists’ stakeholders to drive fast and efficient project execution.
  • Keep customers informed and engaged. Handle customer inquiries and resolve customer issues promptly. Identify and implement ways to better meet customer needs and provide superior customer service.
  • Handle all admin tasks related to the project and follow-up supply chain flow (order entry, stock management, transport and delivery, eventual returns, financial cost booking, etc.)
  • Collaborate with our internal and external suppliers.
  • Identify potential obstacles in the fulfillment process and work with any stakeholders to take corrective action.
  • Ensure quality, safety and compliance standards are met.

 

Your profile to shape the future of healthcare

  • At least 3 years of relevant experience in Supply Chain managing customer projects or similar.
  • University degree or equivalent, preferably in supply chain management logistics, business administration, engineering or a related field.
  • Preferred experience in medical industry or IVD
  • Advanced skills with Microsoft Office.
  • Strong ERP (SAP) knowledge is a must
  • CRM experience preferred.
  • Languages: Greek native, English fluent
  • Excellent interpersonal and communication skills.
  • Strong attention to detail and highly organized skills.
  • Teamwork and interpersonal skills.
  • Demonstrated skills in conflict management and facilitation.

 

What we offer

We are an aspiring corporate group where respect and trust form the basis for cooperation and communication within Sysmex.

  • Health insurance
  • An appreciative work environment, open corporate culture, flat hierarchies and an inclusive and caring atmosphere.
  • Working in an innovative and international environment with a broad learning and development landscape in our EMEA Campus
  • Work-life balance
  • Flexible working through flextime and a hybrid working model

 

Key Facts

Location Available Location(s): Greece, Athens

Workplace Model: Hybrid | Employment Type: Full-Time | Weekly Hours: 40

Recruiter Name Contact: Leila Bentahar | Mail: hr@sysmex.gr  

 

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Did we spark your interest? Then we look forward to receiving your application.