The Nordic headquarters and administrative offices are located in Copenhagen, with branch offices in Norway, Finland, and Sweden.
Your responsibilities
- Responsible for customer service in Supply Chain – first point of contact
- Order handling for external as well as internal customers
- Coordinate deliveries and ensure timely order fulfilment.
- Stakeholder management at local warehouses, internal customers and headquarter
- Contract handling and invoicing using SAP
- Handle customer complaints and support issue resolution.
- Basic master data management
- Collaborate with sales, service, and other stakeholders to ensure efficient supply chain operations.
Your profile
- Experience with customer service
- Experienced user of ERP-systems
- Experienced in Microsoft Office
- Experience in a company with ISO certificate is an advantage
- Fluent in Finnish, Swedish and English is mandatory
- Good communication skills
Personal characteristics
- Service minded and customer focused
- Embrace change and demonstrate an open mindset towards new ways of working, digitalization, and continuous improvement initiatives.
- Structured, precise and with understanding of the importance of details
- Team player
- Continuously seek opportunities to optimize workflows through innovation, technology, and best practices
- Proactive and independent
We offer
- A growing and healthy company that stands for quality and innovation
- A competitive salary package
- Bonus scheme
- Pension plan
- Health insurance package
- Health check-up
- Home office option
- Opportunity for lunch in the canteen
- Fitness subsidy
- Prescription safety glasses / work glasses