Established on 28 October 2015, Sysmex West and Central Africa Ltd (SWCA) is an affiliate of Sysmex Europe SE, which is a subsidiary of the Sysmex Corporation. It operates additional office in Burkina Faso as Sysmex Burkina Faso S.A.R.L. 

As Sysmex’s regional hub, SWCA offers second-level support to Sysmex companies and partners in the development of innovative and high-quality diagnostics solutions. Our focus is on in vitro diagnostics, notably in the areas of haematology, urinalysis and life sciences. Following the establishment of our offices in Ghana, we have become one of the leading laboratory diagnostics companies in West and Central Africa, supplying our products to laboratories that operate in close proximity to patients. Driven by a spirit of continuous innovation, we aim to deliver the best possible healthcare solutions to patients in the region. Our clinical equipment unlocks greater operating capacities for laboratory technicians and doctors alike, improving the quality of care while reducing costs to the patient.
Job Description
EMEA_Default Template
EMEA_Default Template
Req ID:  1548

Role Summary

The Credit Officer is responsible for evaluating, approving, and monitoring credit arrangements related to the placement, sales of diagnostic equipment to healthcare institutions, including hospitals, laboratories, and medical centers. The role involves assessing customer creditworthiness, managing accounts receivable, mitigating financial risk, and ensuring the timely collection of payments in accordance with company policies. Working closely with the sales, finance, and marketing teams, the Credit Officer supports business growth by facilitating sustainable credit solutions while safeguarding the organization's cash flow, profitability, and overall financial stability.

Main Tasks/Responsibilities*

Credit Management

  • Assess customer credit limits based on internal policies and risk assessments.
  • Conduct creditworthiness evaluations using payment history and market  intelligence.
  • Maintain updated customer credit profiles and ensure compliance with credit policies.
  • Recommend adjustments to credit limits based on performance or risk changes.

Receivables & Collections

  • Monitor accounts receivable aging daily/weekly and follow up on overdue accounts.
  • Develop and implement collection strategies to ensure timely payments.
  • Engage sales teams to support overdue recovery and resolve billing disputes.
  • Issue monthly statements, reminders, and collection notices to customers.
  • Maintain accurate records of customer interactions and payments.

 DSO & Cash Flow Performance

  • Track and report DSO, overdue percentages, and cash collection progress.
  • Work with the Head of Finance to forecast collections and cash flow.
  • Recommend corrective actions when collection targets are at risk.

 Risk & Bad Debt Prevention

  • Identify high-risk accounts and propose risk mitigation measures.
  • Escalate chronic defaulters and recommend accounts for legal action or write-offs.
  • Analyze trends to propose improvements in credit policy.

 Reporting & Stakeholder Management

  • Prepare weekly and monthly receivables dashboards for management.
  • Collaborate with Sales and Supply chain to resolve discrepancies.
  • Ensure compliance with internal controls, audit requirements, and company policies.

Education & Experience*

  • Minimum of a bachelor’s degree in Accounting or finance  required
  • 3-5 years of credit management and finance experience.
  • ICAG/ACCA part qualified

Soft Skills*

  • Strong knowledge of SAP (or equivalent ERP systems), Microsoft Office and Power BI

Must-Have Criteria*

  • Must have relevant experience in budgeting, forecasting, cashflow management and financial reporting

Your experience for a great fit

  • Practical knowledge of local laws including PPA, IFRS, tax laws etc.
  • Strong financial analysis skills, critical thinker, and fast learning agility.

Your profile to shape the future of healthcare

  • Strong communication skills, both written and verbal.
  • Strong organizational, team management and leadership skills.
  • Must pay attention to details and be skilled at being organized, producing accurate results, multitasking and able to work in a high-volume as well as fast-paced environment
  • Demonstrated ability to support all other departments within the company and coordinate training and information sessions

Key Facts

Location Available Location(s): Ghana, Accra

Workplace Model: Hybrid | Employment Type: Full-Time | Weekly Hours: 40

Recruiter Name Contact: Mail: hr@sysmex-wca.com  

 

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