Sysmex Greece is a growing affiliate at an exciting stage of its journey. As we continue expanding our direct presence in the Greek market, you will have the opportunity to shape the way we work, contribute to key initiatives, and help drive our next phase of growth. You will collaborate closely with experienced colleagues across EMEA in a dynamic and entrepreneurial environment, where ideas are valued and contributions make a visible difference.

This is your chance to take ownership, broaden your responsibilities, and develop your career within a company that combines global expertise with the agility of a growing local organization. At Sysmex Greece, you will not only be part of our success story, but also play a role in advancing healthcare and supporting healthcare professionals and patients across Greece.
Job Description
Field Service Engineer
Field Service Engineer
Req ID:  1526

Your role in the healthcare journey

  • Carry out installations and system commissioning, ensuring full functionality from the outset
  • Perform corrective and preventive maintenance to guarantee optimal system performance
  • Troubleshoot and resolve technical issues efficiently during on-site interventions
  • Monitor installation quality and proactively identify and report potential improvements
  • Provide basic technical training to customers following installation
  • Act as a trusted advisor to laboratories, ensuring proper use and performance of Sysmex solutions
  • Support Sales and Marketing teams during congresses, workshops, and customer events
  • Contribute to business growth by supporting customer retention and identifying service-related opportunities
  • Manage and maintain spare parts stock (car stock/workshop) to ensure rapid response times
  • Accurately document and report all service and installation activities
  • Ensure proper management of packaging and waste generated during field activities

 

Your profile to shape the future of healthcare

  • University degree or equivalent in engineering or biosciences
  • At least 5 years of professional experience in IVD sector, preferably within a multinational organization
  • At least 5 years of experience as a Field Service Engineer in haematology analysers
  • Advanced certificate in electronics and/or equivalent industry experience
  • Technical knowledge of electronic equipment (preferably IVD), MS Office, databases
  • Languages: Greek native, English fluent
  • Proven ability to work independently in the field while collaborating effectively with internal teams
  • Proven hands-on experience in installation, maintenance, troubleshooting and repair of technical equipment
  • Experience working with service documentation, quality procedures and safety, health and environmental regulations

 

What we offer

We are an aspiring corporate group where respect and trust form the basis for cooperation and communication within Sysmex.

  • Health insurance
  • Company car
  • Flexible working hours and hybrid working
  • Learning and development opportunities through our EMEA Campus
  • Innovative and international working environment
  • Open corporate culture and flat hierarchies
  • Inclusive and supportive workplace
  • Culture built on trust, respect, and collaboration
  • Strong work-life balance

 

Key Facts

Location Available Location(s): Greece, Thessaloniki

Workplace Model: Remote | Employment Type: Full-Time | Weekly Hours: 40

Recruiter Name Contact: Leila Bentahar | Mail: hr@sysmex.gr  

 

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Did we spark your interest? Then we look forward to receiving your application.