At Sysmex Partec in Görlitz, we develop high-precision flow cytometry systems that are used worldwide in research, diagnostics and industry. Our instruments stand for the highest quality, innovation and user-friendliness – made in Germany.
Whether in medical cell analysis, microbiological quality control of foodstuffs or in scientific projects: our solutions deliver fast, reliable and in-depth results.
Our mission:
To enable progress through passion, science and the courage to think outside the box. At Sysmex Partec, we combine innovation with purpose: our products help people – that is what drives us. To achieve this, we need committed individuals who want to help shape the future in a modern, diverse environment.
Your responsibilities
- Product demonstrations (at customer site or via remote access tools) and product installations including operator training (at customer site)
- Support of customers (operators and distribution partners) on-site and in-house
- Troubleshooting for customer- and application-related issues and creation of problem-solving strategies
- Contribution to the operation of the global support data base (GCD) to answer support requests directly on-line
- Creation of application-related training contents and realization of training courses for operators and distribution partners
- Participation at conferences and exhibitions to present the Sysmex Partec solutions
- Participation in development activities for creation of new applications for customer-specific solutions
Your Profile
- Completed studies in natural science (or equivalent education)
- Sound understanding of one or more of the following application fields and technologies: cellular analytics, microbiology, genomic technologies, fluorescent-based methods
- Experience in field operations / activities at customer sites
- Basic technical understanding of flow cytometry as well as experience in microbiological QC methods beneficial
- German and English language is a must
- Strategic thinking and problem-solving capabilities
- Capability to adhere to time-lines and quality targets
- Willingness and motivation to be regularly trained on product innovations, new products and new applications
- Willingness to travel globally (app. 30% of working time)
- Strong service and consulting orientation
- Very good presentation and communication skills
- Class B driving license