Sysmex UK Ltd are the distributors and support network for Sysmex automated haematology and coagulation diagnostic analysers, reagents and information systems for laboratories and healthcare facilities within the UK and Ireland.

We are a subsidiary of the highly successful Sysmex Corporation currently ranked in the top 10 global in‐vitro diagnostic companies. Since its formation in 1991, Sysmex UK has grown to become market leaders in the provision of Haematology and Haemostasis diagnostics with a reputation for high quality products, service and reliability.
Job Description
Field Deployment Engineer (FTC)
Field Deployment Engineer (FTC)
Req ID:  1466

Your Role in the Healthcare Journey

The Field Service Deployment Engineer will provide dedicated technical deployment support to the wider Field Service Department, delivering planned technology refreshes and infrastructure lifecycle activities across the installed analyser base.  

The role will be responsible for executing field-based activities including Windows operating system upgrades, security patch remediation, system reimaging, IT hardware replacement, software installation and configuration, data migration, and system validation. Working closely with Field Service Engineers, Technical Support, Product Management, and customers, the successful candidate will ensure upgrades and deployments are completed efficiently while maintaining analyser performance and minimising disruption to laboratory operations. 

 

Your Profile to Shape the Future of Healthcare

  • Minimum 2 years' experience in a 2nd Line IT Support or equivalent IT Professional role
  • Extensive experience providing field-based IT support within customer environments 
  • Proven experience in operating system deployment, imaging, configuration, maintenance, and troubleshooting 
  • Proven experience in PC hardware installation, replacement, commissioning, and support. 
  • Understanding of networking fundamentals, including IP addressing and connectivity troubleshooting 
  • Experience performing data backup, migration, and restoration activities. 
  • Demonstrated ability to support IT infrastructure and end-user technology
  • Excellent written and verbal communication skills, with the ability to engage confidently with customers and colleagues. 
  • Strong technical troubleshooting and problem-solving skills. 
  • Flexible approach to work, with a willingness to travel as required. 
  • Must hold a full driving licence   

What we offer

  • 28 days holiday plus public bank holidays
  • Pension Scheme
  • Life Insurance
  • Eligibility to receive company bonus payments
  • Income Protection
  • Gym Benefits
  • Employee Assistance Program
  • Healthcare Cover
  • Flexible Working and Hybrid Working
  • Cycle to Work Scheme - If Eligible
  • Salary Sacrifice Car Scheme
  • Company car - if eligible 

 

Key Facts

Location Available Location(s): United Kingdom, Milton Keynes

Workplace Model: Field-based | Employment Type: Full-Time | Weekly Hours: 37.5

Recruiter Name Contact: Aimee Hawkes | Phone: +44 333 320 3460 | Mail: HR@sysmex.co.uk 

 

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Did we spark your interest? Then we look forward to receiving your application.